Privacy Policy

Last Updated: January 2025

TesterHive ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

1. Information We Collect

1.1 Personal Information

When you register for an account, we collect:

Full name
Email address
Password (encrypted)
Referral code (optional)

1.2 Usage Data

To provide our app testing services, we collect:

App usage statistics (time spent in apps you're testing)
Device information (model, OS version)
Project participation data
Test completion records

1.3 Financial Information

Wallet balance and transaction history
Withdrawal requests and payment method details
Earnings from completed tests

1.4 Automatically Collected Information

IP address
Device identifiers
App crash reports and diagnostics
Login timestamps

2. How We Use Your Information

We use the collected information for:

Creating and managing your account
Processing payments and withdrawals
Tracking app usage for testing projects
Sending notifications about projects and earnings
Improving our services and user experience
Preventing fraud and ensuring security
Complying with legal obligations

3. Usage Access Permission

Important: Our app requires Usage Access permission to track the time you spend testing apps. This permission allows us to:

Verify that you've completed testing requirements
Calculate your earnings accurately
Ensure fair compensation for your testing time

We ONLY track apps that are part of active testing projects you've joined. We do not monitor or collect data from your personal apps.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

App Developers: Anonymous usage statistics for apps you test
Payment Processors: Information necessary to process withdrawals
Service Providers: Third-party services that help us operate (hosting, analytics)
Legal Authorities: When required by law or to protect our rights

5. Data Security

We implement industry-standard security measures:

Encrypted data transmission (HTTPS/TLS)
Encrypted local storage for sensitive data
Secure password hashing (bcrypt)
Regular security audits
Access controls and authentication

6. Data Retention

We retain your information:

Account data: Until you delete your account
Transaction records: 7 years (for legal compliance)
Usage data: 90 days after project completion
Logs and diagnostics: 30 days

7. Your Rights

You have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your account
Opt-out of marketing communications
Withdraw consent for data processing
Export your data

7.1 Account Deletion

You can delete your account at any time through the app (Profile → Settings → Delete Account) or by emailing 12testerhive@gmail.com. For detailed instructions, visit our Account Deletion page.

8. Children's Privacy

Our service is not intended for users under 13 years of age. We do not knowingly collect information from children under 13. If you are a parent and believe your child has provided us with personal information, please contact us.

9. Third-Party Services

Our app may contain links to third-party apps and services. We are not responsible for their privacy practices. Please review their privacy policies before providing any information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy in the app and updating the "Last Updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: 12testerhive@gmail.com

App: Use the "Report Issue" feature in the app

13. Consent

By using TesterHive, you consent to this Privacy Policy and agree to its terms.